Non-Directive and Directive Questions How you phrase a question can affect the type and amount of information you get from the candidate. Assure the reference that the information they provide you will be held in confidence. This does not mean that someone who had performed poorly in the past cannot improve in skills and attitude. By accurately describing the essential functions of the job, job seekers will have a clear understanding of the role and your expectations for performing them. webResume banks are another good source for identifying qualified candidates. Telephone interviews are the best way to get more depth about the candidate’s character and background. The exam is designed to present more questions than can generally be answered in the time allowed, so candidates should not expect to answer every question. … Evaluate the core skills required now and those which may be needed in the future.